Question 1

Do I need to create an account to use SwapEazi?

Accepted Answer

No. SwapEazi requires no sign-up, no email, and no KYC. Just connect your crypto wallet and start swapping immediately.

Question 2

Which wallets are supported?

Accepted Answer

For EVM chains (Ethereum, Polygon, Arbitrum, etc.) we support MetaMask, WalletConnect-compatible wallets, and Coinbase Wallet. For Solana, we support Phantom, Solflare, Backpack. For Tron, we support TronLink.

Question 3

Is SwapEazi safe to use?

Accepted Answer

We never hold your funds, and SwapEazi runs a three layer AI integrity check before every swap: 24 injection pattern guards, a wallet risk check, and an AI memo analysis. Your funds never leave your wallet until a swap is confirmed on chain.

Question 4

What blockchains are supported?

Accepted Answer

Tron (TRC-20), Base, Solana, Polygon, Arbitrum, and Optimism. More chains are added regularly.

Question 5

How is the exchange rate calculated?

Accepted Answer

Rates are fetched live from CoinGecko and refreshed every 30 seconds. The displayed output is an estimate — the final on-chain rate may vary slightly depending on liquidity and the time of confirmation.

Question 6

What does 'Min. Received' mean?

Accepted Answer

This is the minimum amount you are guaranteed to receive after the 0.5% platform fee, bridge spread (for Tron routes), and a 0.5% slippage buffer. If the market moves beyond this threshold your transaction will not execute.

Question 7

Can I swap between non-USD stablecoins?

Accepted Answer

Yes. SwapEazi supports Euro (EURT, EURC), Singapore Dollar (XSGD), and New Zealand Dollar (NZDS) stablecoins. The exchange rate is calculated from live market prices.

Question 8

How long does a swap take?

Accepted Answer

EVM-to-EVM swaps settle in seconds (Base/Polygon ~1–10s). Tron bridge routes via AllBridge Core take 2–5 minutes — this is the AllBridge validator consensus time and cannot be shortened. It's still 8–10x faster than SWIFT and far cheaper.

Question 9

What fees does SwapEazi charge?

Accepted Answer

SwapEazi charges a 0.5% platform fee on every swap. No subscription fees, no withdrawal fees, no hidden costs. Provider fees pass through transparently and are shown line by line in every quote before you sign. On a full fiat payment these cover a licensed funding partner, stablecoin routing, and a licensed payout partner.

Question 10

Do I also pay gas fees?

Accepted Answer

Yes. In addition to the SwapEazi platform fee, you pay the network gas fee. Tron fees are close to zero, about $0.001. EVM gas on Base and Polygon is typically under $0.05. Gas is shown in your quote alongside everything else.

Question 11

What is the total all in cost?

Accepted Answer

It depends on the route. Stablecoin to stablecoin is about 0.5% all in, since there is no fiat payout involved. A full fiat payment such as EUR to ZAR through licensed partners is about 2.5 to 2.8% all in, still well under the World Bank SADC corridor average of 6.34%. Every line item is shown in your quote, so there are no surprises.

Question 12

How does the fee compare for EVM only swaps?

Accepted Answer

For EVM to EVM stablecoin swaps, generic aggregators charge near 0% but capture value through MEV and routing spread. SwapEazi charges 0.5% explicitly, which is more transparent. You pay for the compliance screening, route intelligence, and Tron support that generalist aggregators do not include.

Question 13

Can my company integrate SwapEazi?

Accepted Answer

Yes. SwapEazi is designed as a routing engine for remittance companies, wallets, and DeFi products. You integrate our API, we handle routing — you keep your brand and users.

Question 14

How do I get API access?

Accepted Answer

Join the waitlist at swapeazi.io/waitlist or email hello@swapeazi.io. Volume tiers are available for high-throughput integrations.

Question 15

What does the API do?

Accepted Answer

The routing API accepts source token/chain and destination preferences, scans 7 chains in real time, and returns the optimal route. See /docs/api for the full reference.

Question 16

Is there a setup fee?

Accepted Answer

No. 0.5% per swap, volume tiers available. No setup fee, no lock-in.

Question 17

Is the code open source?

Accepted Answer

The frontend aggregator interface is open source. Smart contract code for on-chain routing is audited and will be published on GitHub.

Question 18

Where does price data come from?

Accepted Answer

Real-time prices are sourced from the CoinGecko API, refreshed every 30 seconds, and cached locally to reduce API calls.

Question 19

What is the AI integrity check?

Accepted Answer

Before every swap, SwapEazi runs a wallet risk check and an AI analysis of any payment memo. This detects sanctioned wallets, prompt injection, phishing, and social engineering in the memo field.

Frequently Asked Questions

Getting Started

Swapping

Fees

B2B / API

Technical

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