How can we help?

We respond to all support requests within 24 hours.

For transaction issues, wallet problems, and API integration. Responses within 24 hours.

For quick questions, product updates, and community discussion. DMs are open.

What we can help with

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Transaction Issues

Swap failed, stuck transaction, or wrong amount received.

🔗

Wallet Connection

Problems connecting MetaMask, WalletConnect, Solana, or TronLink.

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Fees & Pricing

Questions about the 0.5% fee, gas costs, or displayed rates.

🌐

Token or Chain Not Listed

Request a new stablecoin or blockchain to be supported.

⚡

API / B2B Integration

Getting API access, integration help, or volume pricing.

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General Feedback

Feature requests, UI suggestions, or general feedback.

🐛

Report a Bug

Found something broken? Let us know with details.

Response times

Email support: within 24 hours on business days.
X DMs: within a few hours during active hours (SAST / GMT+2).

Check our FAQ — your question may already be answered.

For transaction issues, note your wallet address, transaction hash, and the tokens involved.

For wallet connection problems, try refreshing the page and reconnecting.

Ensure you're on a supported network and your wallet is unlocked.