Your money is protected by how this is built, not by a promise.
Four things decide whether a cross-border supplier payment is safe: who holds the money, who is regulated to move it, what is checked before it moves, and what happens when it does not land. Here is where SwapEazi stands on each.
SwapEazi never holds your money.
This is the most important line on the page. Follow a payment from your account to your supplier's and there is no point at which it sits with us.
- 01
You pay a licensed financial partner
Your local transfer goes to a licensed financial partner in your country, into an account in their name. Not into a SwapEazi account, and never into an individual's account.
- 02
The funds are exchanged and settled
Licensed partners handle the currency exchange and settlement between your market and South Africa. SwapEazi instructs and reconciles that movement without ever holding the funds.
- 03
Your supplier is credited in rand
The rand lands in your supplier's own South African bank account, under your invoice reference, in their name.
- 04
We are paid a disclosed fee
Our fee is the only money that becomes ours, it is charged on the transaction, and it was on your quote before you approved it.
Why this matters. When a payments company holds a pooled balance of customer money, that balance is exposed to the company itself. There is no pooled balance here. Your payment is either in your account, with a licensed partner under their regulatory obligations, or in your supplier's account.
Who does what.
Two roles, clearly separated, so you always know who is accountable for which part of your payment.
What is checked before a payment moves.
Some of this is regulatory obligation. The rest is us refusing to be the reason a payment reached the wrong account.
Know your business
Company registration, business address, and identification of directors and beneficial owners, verified to regulated standards. Completed once, before your first payment.
Supplier account verification
For every new supplier we confirm the receiving account belongs to the business on the invoice, using contact details we source ourselves. Changed banking details on a genuine invoice is the most common fraud in cross-border trade, and this is the step that stops it.
Sanctions and watchlist screening
Both parties to a payment are screened before it is processed. A match holds the payment for review rather than silently passing it.
Source of the payment
Funds must arrive from an account in your company's name. Payments from personal or third-party accounts are declined, without exception.
The underlying trade
A commercial invoice, purchase order or proforma. Cross-border commercial payments are categorised and reported in South Africa, and a payment with no trade document behind it cannot be processed correctly.
Limits per corridor
Each route carries a daily limit. Yours is stated on your account rather than discovered when a payment is rejected.
What happens on the bad day.
Any payments company can describe the happy path. What matters is what it does on the other days.
Every payment leaves a paper trail.
Each payment produces a confirmation showing the receiving account, the amount credited, the exchange rate applied, the fees charged and your invoice reference. Your supplier receives one too.
It reconciles against the invoice without a phone call, it answers your supplier in one message when they ask where the money is, and it is what you hand your auditor at year end.
What we hold about you.
Your company details, your verification documents, your suppliers and the record of your payments. We hold it because regulated payments and reconciliation require it, not to build a product out of it.
We do not sell it, we do not share it for marketing, and we pass it on only to the licensed partners who need it to perform their part of your payment and to regulators entitled to ask for it.
Built for businesses that buy from South Africa.
We are onboarding businesses market by market. Join the waitlist and we will come back with how SwapEazi works for your corridor, your volumes and your suppliers.